Your information. Handled with care.

When you place an order or contact us, we receive information such as your name, email address, delivery and billing addresses, order details and messages. Payment information is handled through Shopify and the payment providers used at checkout.

The storefront and its service providers may also receive technical information such as IP address, browser details, device information and interactions with the store through cookies and similar technologies.

We use information to process orders and payments, arrange delivery, respond to enquiries, handle returns, help prevent fraud, maintain the storefront and meet applicable recordkeeping obligations.

If marketing communications are offered and you subscribe, your contact information may be used for those communications. You can use the unsubscribe link in those messages.

Shopify hosts our online store. Information relevant to an order or service may be shared with payment providers, shipping carriers and service providers supporting store operations. We may also disclose information when required by applicable law or to protect the security of the store.

Service providers may process information in countries other than your own. Shopify describes its processing practices in its privacy policy at shopify.com/legal/privacy.

Cookies support functions such as the shopping cart, checkout and store security. Where analytics or advertising tools are enabled, additional cookies or similar technologies may be used subject to the applicable consent and privacy settings.

You can adjust browser cookie settings and, where available, use the storefront privacy preferences. Blocking some cookies can affect store functions.

We retain information as needed for the purposes described here, including order records, dispute handling and applicable legal obligations. Depending on your location and applicable law, you may have rights to request access, correction, deletion or other choices regarding your information.

Email info@wiltire.com to make a request. We may need to verify your identity before responding. Applicable exceptions and retention requirements may limit a request.

Contact info@wiltire.com for questions about this policy or your personal information. This policy may be updated to reflect changes to the store or its practices.

Do not include payment card details or other sensitive information in a general enquiry.